I would like take this opportunity to advise you of how well the NISC contract is performing from a Customers viewpoint. At the recent Nimrod Management meeting attended by myself, I received on behalf of BAE Systems and its NISC Partners two specific comments noted below, from very senior members of the Nimrod IPT within the DLO. BAE Systems and Air Parts Ltd should take great pride and be very proud of these remarks:-
"The Supply element of the NISC contract is delivering outstanding performance against the contracted KPI"
"The Supply element of the NISC contract is delivering much higher levels of performance than the RAF ever achieved prior to NISC"
This once again demonstrates the Supply team’s ability to successfully meet and, in many cases, exceed the challenges placed before it. These types of remarks are a clear demonstration of hard work and commitment being undertaken every day. Well done too you all at Air Parts Ltd. - SB
Customer survery comments:
Competence and helpfulness of Sales Staff: – "Excellent"
Competence and helpfulness of Progress Staff: – "Excellent"
Competence and helpfulness of Quality Staff: – "Excellent"
Quality of goods supplied: – "Excellent"
Schedule adherence: – "Excellent"